Your visit

Visitor Safety Information

YOUR GUIDE TO A SAFE AND ENJOYABLE THEATRE EXPERIENCE

Updated 26 July 2021

IMPORTANT INFORMATION (UPDATED 26 JULY)

In light of the stay-at-home orders extended by the NSW Government for Greater Sydney, STC has made the difficult decision to cancel the entire season of Triple X. This is in addition to performances of White Pearl from Thu 15 Jul - Sat 7 Aug, inclusive and The Picture of Dorian Gray from Sat 24 - 7 Aug, inclusive.

All ticket bookers will be contacted via email with ticket return options including a full refund or a credit voucher (valid for 3 years). Please also consider, if you have the means to do so, donating the cost of your tickets to help us endure another period of disruption.

Our Box Office Team is extremely busy fielding a high volume of requests. Please await our contact about your ticket return

Thank you for your understanding and patience. We’ll continue to update you as the situation evolves.


The safety of our audiences, artists and staff is of paramount importance. Please read the important information below regarding your visit and take the time to read our current COVID Safe measures, noting that we regularly update our processes based on the latest government advice. Check this page for the latest safety measures prior to your visit. 

With your cooperation, together we can stay safe and reconnect with each other.

SAFETY MEASURES MAY CHANGE BEFORE YOUR VISIT

Please be aware that when you come to the show, you will be seated according to the NSW Public Health orders prevailing at the date of the performance, not at the time of buying your ticket.
STC will continue to act in strict compliance with directions from NSW Health.

AUDIENCE CAPACITY

Our theatres are currently closed. We will update you as the situation evolves.

Wear a mask

QR code check in

Cashless payments only

Cloaking facilities
closed

Flexible ticket
exchanges

eTickets
 

YOUR VISIT TO SYDNEY OPERA HOUSE

Sydney Opera House has a comprehensive COVID-Safe plan. For the most up-to-date information around safety measures at the venue, please visit the Sydney Opera House website.

YOUR VISIT TO THE WHARF THEATRES & ROSLYN PACKER THEATRE

We thank you for your patience and support during these unprecedented and uncertain times. Please follow our COVID-Safe plan when you visit:

Visitors who do not comply with these conditions will not be admitted or will be asked to leave the venue to ensure the safety of all visitors and staff.

We look forward to welcoming you to the theatre and greatly appreciate your support and cooperation.

Please be aware that when you come to the show, you will be seated according to the NSW Public Health orders prevailing at the date of the performance, not at the time of buying your ticket.
STC will continue to act in strict compliance with directions from NSW Health.