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Ticket exchanges

Ticket exchanges are available for most Sydney Theatre Company productions, up to 24 hours before your performance date. You can exchange your tickets to another date of the same production, subject to availability and some conditions.


Season Ticket Holders – Unlimited free ticket exchanges are an exclusive benefit for Season Ticket Holders.
Single ticket purchases – Ticket exchanges are offered for a fee of $8 per ticket.



Hassle-free online ticket exchanges that are confirmed on the spot.

Simply sign into your My STC account and go to the ‘My Shows’ tab to see a listing of all your upcoming performances. Select ‘Exchange Tickets’ for your chosen performance and our website will take you through the process.

Phone, email or in person

Call us on (02) 9250 1777, email boxoffice@sydneytheatre.com.au or visit our Box Office located at Roslyn Packer Theatre.

Please bear in mind that if you are planning to exchange tickets in person and there is a busy collection queue before a performance, you will be asked to wait until the performance has gone in.




A list of common queries can be found on our FAQs page. If you require further information about ticket exchanges please contact our Box Office on (02) 9250 1777.