Sydney Theatre Company is committed to providing equal access for all to ensure that everyone can fully participate and enjoy our productions.
Level access points to Roslyn Packer Theatre
Level access to the main foyer is via the Roslyn Packer Theatre's main entrance located on 22 Hickson Road. To reach the main auditorium we also have a lift in the main foyer which operates between Ground level, Stalls level and the Dress Circle level. We also have a level access point to the main auditorium through door 5 which allows patrons to walk directly into the theatre (please note that using Door 5 is on request Only and these requests should be made at the cloakroom).
If you require level access seats in the main auditorium ask for level access seating in Row H or Row T in the stalls or Row E in the circle at the time of booking.
If you are visiting The Richard Wherrett Studio it is located on the ground floor Level - all access to the studio is step free.
The Ruth Cracknell Room is located on level 1 and can be accessed using the lift in corner of the main foyer.
Staff assisted access
You may wish to have one of our front of house staff assist you, especially if you or a patron in your group has mobility impairments. Please feel free to ask our staff for this service, we are more than happy to help. The best access point for this service is located at the cloakroom on the ground level.
We also have 3 venue wheelchairs to assist patrons from the kerb to the foyer, if you require to be met kerbside with a wheelchair before the show, please call the Box office on (02) 9250 1777 or see one of our helpful front of house staff at the cloakroom on the day of the show.
Access to the Hickson Road Bistro
Entry to the Hickson Road Bistro is through the Ground Floor Foyer or via the restaurant's Hickson Rd entrance. Wheelchair access is also available through the Ground Floor Foyer.
This is located on the Level 1 Foyer and the Ground Floor foyer.
Assisted listening devices
A narrow cast FM system is available at the Roslyn Packer Theatre in both the Stalls and Dress Circle. To use the loop system, please request a headset from our Front of House staff. Headsets contain FM receivers and can be used by patrons with or without hearing aids; these are available via the Cloakroom situated in the Ground Floor Foyer.
There are accessible toilets on both the Ground Floor and the Dress Circle levels of the Foyer (level 2).
Roslyn Packer Theatre in conjunction with STC present audio-described performances of specific productions throughout the year for the vision impaired. Some of these performances include a workshop and tour of the set prior to the performance, to enable the vision impaired patrons to familiarise themselves with the physical aspects of the production - including the shape of the cast!
In addition, up to three productions per year are professionally signed (AUSLAN Interpreted) on stage for the hearing impaired. These services are offered with specially reduced ticket prices to encourage greater access.
For information on booking access services, call the Roslyn Packer Theatre Box Office on (02) 9250 1999