2021

'Act 1' is the first burst of our 2021 Season, with plays running from Feb – May. An 'Act 1' ticket package is a package of 2 – 4 plays, with access to The Wharf Revue available as a special add on before tickets go on sale to the public. The second release of our 2021 Season will be announced in March. The combination of ticket packages across 'Act 1' and 'Act 2' will approximate our usual Season Ticket package. Sign up to STC emails to stay in the loop.    

It is more cost effective to purchase an 'Act 1' ticket package than purchasing single tickets on a casual basis through the year. The package gives you access to the best available seats and a range of other exclusive benefits, including early access to special offers, no transaction fee and an STC Benefits Card which allows you to access further offers and discounts with our partner organisations. And that’s just a taste. Check out the full suite of benefits.

9am 10 Nov – 25 Nov: Renewing 2020 Season Ticket Holders can access an exclusive priority booking window.
9am 26 Nov – 29 Nov: Renewing 2020 Mini-Package Holders can access a priority booking window.
9am 2 Dec: 'Act 1' packages go on sale to everyone. Sign up to our enews to get early access.

Book online
The quickest and easiest way to book the best available seats is online. It’s an easy process to select plays and seats that are confirmed on the spot.

Book online now

Please note: If you and your friends have different selections (such as the total number of plays, differing performance dates, or play selections) or if anyone in your booking has special seating requirements, please fill out and email us a booking form to seasontickets@sydneytheatre.com.au as these bookings are unable to be made online.

Booking forms
Fill out and email us your booking form to seasontickets@sydneytheatre.com.au and leave the rest to us! 

Download booking form  Download groups booking form

If you’re renewing by booking form, we encourage you to send your booking ASAP. All booking forms are processed in order of receipt.

'Act 1' ticket package holders have the option to purchase Extra Single Tickets for family and friends, before tickets go on sale to the general public – great for gifts!

You will have the option of adding Extra Single Tickets to your ticket package selection within your online shopping cart, after you’ve selected your seats, or on your booking form.

If you've already purchased an 'Act 1' ticket package and would like to buy extra single tickets, you may do so after Mon 7 Dec. Simply log in to your My STC account, then visit What's On to select your performance and date. Your discount will be applied to each ticket. 

Special Offers are extra shows that are not part of our main season but are made available exclusively for our ticket package holders to pre-purchase before they go on sale to the general public.

In 'Act 1' our Special Offer show is The Wharf Revue: Good Night and Good Luck. You can add tickets to this Special Offer show when completing your ticket package order online, or on your booking form.

Tickets to individual plays will be available to purchase from Mon 14 Dec 2020. In the meantime, plays are available as part of an 'Act 1' ticket package. 

Yes, you can exchange into another date for the same production, subject to availability. If this is not possible, such as for health reasons, you may exchange into another production. Find out more.

If you cannot use your tickets consider donating the value of your tickets to STC. Donations support the wide range of Australian artists and theatre makers we employ to tell our stories each year and keep the theatre industry alive. All ticket donations of $2+ will receive a tax deductible receipt.

If you are unable to attend due to illness / COVID-19 related symptoms, you may exchange your tickets to another date of the same production or to a different production (subject to availability); donate the value of your ticket back to STC; receive a credit voucher; or request a refund.

Tickets cannot be refunded or exchanged after purchase except as outlined in our Terms and Conditions of Sale, the LPA Code or otherwise as required by the Australian Consumer Law and applicable state consumer laws.

Generally no, we only accept package bookings online and by email using our booking form.

We offer concession priced tickets if you hold a (government issued) Australian Seniors Card, Pensioner Concession Card (excluding Health Card Cards), Veterans Affairs Card, Carers or Companion Card, Current Full Time Student Card or valid proof of age ID if you are under 30 years old.

Concessions apply per person and valid proof of concession for each concession ticket booked must be supplied via email seasontickets@sydneytheatre.com.au if you’re booking online or attached to your booking form.

When booking your ticket package online, we accept PayPal, Visa, Mastercard, Diners and American Express. You can also redeem a Sydney Theatre Company gift voucher or credit voucher. 

If you’re using our booking form, we accept Visa, Mastercard, Diners and American Express. Credit card is our preferred payment method. Due to COVID-19 safety precautions we ask that you do not send payment via cheque. 

We accept Sydney Theatre Company gift vouchers and credit vouchers, just attach to your form or enter your voucher number in your online shopping cart. 

We offer a range of options to receive your tickets. 

Standard mail – There is an option for tickets to be mailed to you. Tickets will arrive by mail by the end of January 2021.

eTickets – all the tickets in your ‘Act 1’ package will be emailed to the main booker/credit card holder on the day of the first performance. Please download the PDF attachment on your mobile phone and save it somewhere safe for you to access later. Please bring your eTicket on your mobile phone and have it ready for scanning upon entry to the theatre. There is one page per seat.

Bookings with concession tickets will be provided after proof of concession is supplied.

Yes, you can book as a 'Group' if you're coming with 6 or more people. The more the merrier!

Here are the ways to book:

Book online
You can book for large groups of up to 10 people online. This is the quickest and easiest way to access the best available seats, and confirm them on the spot.

Booking form
For groups over 10 people, download and fill out the special Groups Booking Form and email it to us at seasontickets@sydneytheatre.com.au 

The duration of each play is subject to change. We aim to be as precise as possible on the duration of a play in all our materials however due to the nature of the artistic process and live theatre, the duration is often updated once each play goes into rehearsal, and can change during a play's run, particularly with new works and adaptations.

The most up-to-date information is provided in our pre-show emails, on our website and in our theatre foyers. We encourage you to check our website or call Box Office on (02) 9250 1777 before your performance. Opt-in to receive our pre-show emails.

Previews are a set of performances before the official opening. The purpose of previews is to allow the director, cast and crew to run the show in front of an audience to identify problems and opportunities for improvement and to make adjustments to the production so it is the best it can be. Often there will be changes made during previews. Sometimes there may be a stop in the show, but this happens quite rarely. For these reasons, tickets to previews are offered at a reduced price. All ‘Act 1’ ticket package preview prices are $44.

Preview performance dates are listed on the individual production pages on the website and the calendar.

Content warnings on each play are subject to change. We aim to be as clear in our materials as possible as we do not wish to offend personal sensibilities and values. In our annual Season brochure and on this website we include language, violence, nudity, and smoking warnings and an indication of the themes and subject matter of each play. Sometimes this includes warnings about content that could potentially be triggering. Due to the nature of the artistic process and live theatre, content warnings are often updated once each play goes into rehearsal, and can change during a play's run, particularly with new works and adaptations. We post warnings outside the entrance to the auditorium about strobe lighting, smoke machines, very loud noise, gunfire and smoking.

The most up-to-date information is provided in our pre-show emails, on our website and in our theatre foyers. We encourage you to check our website or call Box Office on (02) 9250 1777 before your performance. Opt-in to receive our pre-show emails.

The primary subscriber is the person who makes the original payment. For example if Mary and John subscribe together and Mary’s credit card is provided for payment, we are obliged to complete the order with Mary as Primary and John as co-subscriber. Both parties receive the same entitlements and benefits, but only Mary’s account will hold the ability to exchange online.

If you are the primary subscriber you can exchange online via your My STC account, by email to boxoffice@sydneytheatre.com.au or by calling Box Office (02) 9250 1777. Please include Ticket Numbers in all requests.
If you are a co-subscriber you may still exchange tickets independently providing you have the ticket(s) in your possession. You can do this either in person or by calling STC Box Office from 7 Dec 2020, (02) 9250 1777. 

‘Act 1’ ticket package holders can exchange their 1 tickets from Mon 7 Dec.

If we know who is seeing each play we can ensure everyone receives their correct entitlements and benefits, and are notified of any performance updates.

If your guest is seeing 2 or more plays, they become your co-subscriber and will also be an ‘Act 1’ ticket package holder. 

If you have multiple guests attending less than 2 plays with you, they are an additional ticket holder and are not considered subscribers.

If you wish to do this you will need to complete a booking form and email them together to seasontickets@sydneytheatre.com.au. Please include clear notes on your seating preferences and staff will do their utmost to meet these requests. If we receive your forms separately we cannot guarantee that we will be able to sit you together.

‘Act 1’ ticket package holders receive a Digital Benefits Card which entitles you to offers and discounts from a select group of businesses.

Digital Benefits Cards will be emailed directly to all Act 1 ticket package holders in January 2021.

Your safety is important to us. We have enhanced health and hygiene methods in place, based on NSW government guidelines and expert public health advice, to help keep our visitors and staff safe. For the latest information, check our Visitor Safety Information page.

Due to the large-scale disruptions in 2020 from COVID-19, there was still a lot of uncertainty when we committed to our 2021 season a couple of months ago. We decided to do an initial launch of four plays and The Wharf Revue as a more approachable first step back for our Season Ticket Holders but also to contain the risk for ourselves. Now we are back performing on stage, with another two productions to come for 2020, we are confident we will launch ‘Act 2’ of our 2021 Season in March. We have developed ticket packages across ‘Act 1’ and ‘Act 2’ that, in combination, approximate a Season Ticket.

Once a Season Ticket Holder becomes a Star or Legend, they are gifted this status for life regardless of whether they miss a year or two.

To reach Star status, a Season Ticket Holder needs to subscribe for three consecutive years. A Star becomes a Legend after ten consecutive years of subscribing.

A Season Ticket Holder who does not book for either ‘Act 1’ or ‘Act 2’ in 2021 will retain their status but will not have access to the Priority Booking Period the following year that they return.

‘Act 2’ – the second release of our 2021 Season will be announced in March 2021. Sign up to STC emails to stay in the loop.

Yes. Your credit voucher is valid for 3 years for any STC production. To redeem your voucher on our website, type in the voucher number on the REVIEW & PAY page when making your booking. You can use as many credit vouchers as you like in the same booking.

NB. You cannot use PayPal and a credit voucher in the same booking. Please pay by credit card if you'd like to redeem a credit voucher. 

We’re thrilled the newly renovated Wharf will open to the public in January 2021. The first production in The Wharf will be Playing Beatie Bow in February.