Sydney Theatre Company is committed to providing equal access for all to ensure that everyone can fully participate and enjoy our productions.
STC caters for a wide range of access and special seating requirements through our Box Office and during your visit. This includes audio described performances, hearing enhancement and headsets, captioned performances, Auslan interpreted performances and wheelchair access. Guide dogs are welcome.
If you have access or special seating requirements, please call our Box Office on (02) 9250 1777 to book your tickets. We will specially select tickets to suit your needs, as these seats are unable to be booked online. Please specify your requirements at the time of booking to make use of our services.
There are seats toward the front of each auditorium as required for visually-impaired patrons.
Audio description is a live commentary, by trained describers, interspersed with the actors' dialogue. Touch-tours before the production help to capture the atmosphere, costumes, characters and action before and during the course of a performance. Description is relayed via a discreet headset linked to the infrared audio system. When booking for an audio-described performance, please let us know the number of headsets you require. Headsets should be collected before the performance from the Box Office.
Audio-described performances must be booked via telephone. Please call our Box Office on (02) 9250 1777 and specify your requirements at the time of booking.
For those with visual impairments we have scheduled the following audio-described performances:
The Real Thing | Sat 26 Oct 2pm | Drama Theatre, Sydney Opera House
Lord of the Flies | Thu 22 Aug 7.30pm | Roslyn Packer Theatre
White Pearl | Wed 6 Nov 7.30pm | Lennox Theatre, Riverside Theatres
The Beauty Queen of Leenane | Sat 14 Dec 1.30pm | Roslyn Packer Theatre
HEARING ENHANCEMENT AND HEADSETS
Hearing enhancement systems are available in all theatres. The Infrared System (available at the Drama Theatre at Sydney Opera House) caters for those without hearing aids by using a headset available from the theatre's Front of House staff. The Induction Loop system (available in Wharf 1 Theatre and Drama Theatre, Sydney Opera House) caters for those with newer hearing aids or hearing aids with T switches. The narrow cast FM system (available at Roslyn Packer Theatre) caters for those with or without hearing aids through the use of an FM receiving headset (available from the theatre’s Front of House staff).
If you'd like to make use of this service, please call our Box Office to book your tickets. As some seats in the theatre may be 'out of range' we ask that you let us know your needs when booking your tickets.
Captioning allows those with hearing limitations to follow the on-stage dialogue in real time. Sydney Theatre Company uses plasma screens for this purpose. The screen is visible from selected seats in Roslyn Packer Theatre and the Drama Theatre.
If you wish to be seated in this area for these productions, please call Box Office on (02) 9250 1777 to book your tickets. We ask that you specify your needs at the time of booking.
We have scheduled the following captioned performances:
The Real Thing | Wed 16 Oct 1pm; Fri 25 Oct 8pm | Drama Theatre, Sydney Opera House
Lord of the Flies | Wed 21 Aug, 7.30pm | Roslyn Packer Theatre
The Beauty Queen of Leenane | Fri 13 Dec 7.30pm | Roslyn Packer Theatre
AUSLAN INTERPRETED PERFORMANCES
A block of seats are reserved for deaf and hearing impaired patrons to ensure a good view of the interpreter and the stage.
If you wish to be seated in this area for these productions, please call Box Office on (02) 9250 1777 to book your tickets. Please specify your requirements at the time of booking to make use of this service.
Patrons who are deaf or have a hearing impairment can call through the National Relay Service at no cost:
- TTY users, phone 133 677 then ask for 9250 1777
- Internet relay users, connect to the NRS – see www.relayservice.com.au for details, and then ask for 9250 1777
We have scheduled the following Auslan interpreted performances:
Lord of the Flies | Wed 31 Jul 1pm; Thu 15 Aug 7.30pm | Roslyn Packer Theatre
The Real Thing | Thu 17 Oct 8pm | Drama Theatre, Sydney Opera House
The Beauty Queen of Leenane | Thu 19 Dec 7.30pm | Roslyn Packer Theatre
Wheelchair seats are available in Roslyn Packer Theatre. There is level access into the venue from Hickson Road.
Wheelchair seats are available in the Drama Theatre. The Sydney Opera House has a lift from the Lower Concourse to the Drama Theatre level, located in the corridor opposite the Sydney Opera House Shop.
There are 11 accessible parking spaces on level 1 of the Sydney Opera House Car Park for holders of RTA disabled person parking permits. Car spaces on level 6 also have direct lift access and undercover access to the Sydney Opera House. For bookings please call (02) 9247 7599. If you require mobility assistance of any kind, please indicate when booking or advise the Box Office at least 24 hours in advance of attending and we will arrange appropriate assistance.
At the Wharf Theatres - currently closed for renovations
Wheelchair seats are available in the Wharf 1 and Wharf 2 Theatres. We have a lift at The Wharf which gives patrons direct level access from Hickson Road to both theatres at The Wharf.
Guide dogs can be taken into the auditorium. Please mention this upon booking and you'll be offered an aisle seat, and told about any special effects that might affect your dog's comfort. Alternatively, guide dogs can be left in the care of Front of House staff.
WE'RE HERE TO HELP
Please contact the STC Box Office to discuss your particular needs so we can ensure your comfort and enjoyment.
Phone (02) 9250 1777